In force

Since 1 October 2026, right to work duties also cover subcontractors, online platform workers and some businesses that use another employer’s workers.

Does this apply to you?
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How to get help.

Write to us and we will reply. For anything about your own job, your hours or what your employer holds about you, your employer is the right place to start.

Contact us

Email enquiries@stampedhr.com, or write to AVS Digital Ltd at 21 Heath Drive, Romford, Essex, RM2 5QH, United Kingdom.

What to put in your message

Your name and the email address you sign in with, the name of your employer, what you were trying to do and what happened instead, the type of phone and whether it is the app or the website. Do not send your password, a two-step code or a recovery code, and do not send photos of documents by email.

If you are an employer

Write to the same address. Tell us your workspace name and what you were doing. For questions about contracts or data protection, see the data processing agreement.

Questions

If you are a worker using the app.

I did not get my invitation.
Check your junk folder first. An account is only made when your employer invites you, and the invitation goes to the email address they typed, so a mistyped address is the usual cause. Ask your employer to check the address and send it again. The app cannot create an account for you.
I cannot sign in.
Signing in happens on the website, which the app opens in your phone’s browser. If you have forgotten your password, use “Forgotten it?” on the sign-in screen. If it still fails, write to us with the details below, but not your password or any code.
I lost my phone or my two-step key.
Use your recovery codes if you saved them. If you have none, choose the option on the two-step screen for a lost authenticator. We tell your employer, they have to approve it, and you can finish from a day after you asked. Until then you will not be able to sign in.
How do I delete my account or my information?
Ask your employer. Your records are theirs, and they can erase your account and records. If you cannot reach them, write to us and we will point your request to them; we cannot answer for them. The app has no delete button of its own.
Who sees what I send?
Your employer. What the app does with your information, including the camera, is in the privacy notice.

Still stuck?

Write to us. A message that says what happened gets a faster answer.

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